La Ssutra™ policies
Privacy Policy
What we collect, why, and the control you have.
Your trust matters to us. Here is exactly what we do with your information.
What we collect
- Details you give us: name, email, phone number, delivery address and your order.
- Basic technical data (such as device and browser type) that helps the site load properly.
Why we collect it
- To pack, invoice and deliver your order.
- To answer your questions and support you after the sale.
- To keep the records Indian tax and consumer law requires us to keep.
What we never do
- We do not sell, rent or trade your personal data.
- We do not store your card, UPI or net-banking details. Payments are handled by our payment partner, and card data stays with them.
Who we share it with
Only the people needed to complete your order — our courier partner and our payment partner — and where the law requires it. They may use it only for that purpose.
Your rights
Under the Digital Personal Data Protection Act, 2023 you may ask to see, correct, update or erase your personal data. Write to us and we will act on it promptly.
Cookies
We use only the cookies needed for the site to work (for example, keeping your basket). We do not use them to profile you.
Keeping it safe
We hold your data only as long as needed for the purposes above or as the law requires, and we protect it with reasonable technical and organisational safeguards.
